RMS200214: Known Issue RMS-1709 - RMS Windows Installer Package Installation Issue with "Full access privileges"

Product

RayManageSoft

Version/-s

all

Issue

RMS Windows Installer Package Installation issues with “Full access privileges”

Jira-Task

RMS-1709

Description

Package with “Full access privileges” for Windows Installer has an issue during installation when installing via a user policy.

The MSI installation can fail with following error message:

“The …. requires Administrator Privileges to install.  Please try again with another user.” 

Workaround

Yes

Instructions

For this scenario you have to call the installation of the MSI via a “Run Command” in the RMS Package.
Make sure to add the needed files in “Files and folders” to “Install folder” and that the install location is “Managed Device cache”.
Then create a run command, copy your windows installer command line and set working directory to $(AppDir).

Resolved in Version

-

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